01 / MAINTENANCE
Facility & Technical Maintenance
PM, corrective maintenance, emergency support, inspections, testing, commissioning, troubleshooting and facility technical management.
Benefit: reduced downtime + better asset lifecycle
Integrated Engineering. Intelligent Maintenance.
Engineering Excellence. Smart Monitoring. Reliable Maintenance.
Integrated technical services for HVAC, electrical systems, automation, smart buildings, ELV and GPS-enabled maintenance monitoring — engineered for uptime, visibility and long-term performance.
Engineering + MaintenanceOne coordinated technical partner
Smart MonitoringGPS, IoT, BMS & digital visibility
24/7 Support ReadyEmergency response and planned service
Selected system
HVAC & Environmental Control
Monitor temperature, equipment status, schedules and energy use across HVAC assets.
Explore Solution →Reliable Technical Services, Smart Monitoring, and Preventive Maintenance — All Under One Platform.
SMACROM combines field engineering, facility maintenance, automation, IoT and digital monitoring so clients can move from reactive repairs toward controlled, measurable asset performance.
Core Services
Technical capability across the entire facility.
From mechanical and electrical systems to building intelligence, field service and critical infrastructure, the service model is structured around actual operating requirements.
02 / HVAC
HVAC & Air Conditioning
Split AC, package units, VRF/VRV, AHU, FCU, chillers, pumps, cooling towers, ventilation, exhaust and energy optimization.
Benefit: comfort + efficiency + environmental control
03 / ELECTRICAL
Electrical Systems
LV systems, MDB/SMDB, MCC, lighting, UPS, generators, testing, thermal inspection, fault finding and power quality monitoring.
Benefit: safer and more reliable power distribution
04 / SMART BUILDING
Smart Home & Building Automation
Lighting, HVAC control, smart locks, access, CCTV, sensors, energy monitoring, mobile control, voice control and IoT integration.
Benefit: convenience + centralized visibility
05 / AUTOMATION
BMS, BAS, PLC & SCADA
HVAC controls, energy management, PLC automation, SCADA, BACnet, Modbus, KNX, MQTT and remote system monitoring.
Benefit: coordinated control + better decisions
06 / ELV
ELV & Security Systems
CCTV, access control, fire alarm interface, intercom, IPTV, MATV, structured cabling, fiber, AV, PA and security monitoring.
Benefit: integrated safety + communications
07 / CRITICAL
Data Center & Critical Facilities
UPS, precision cooling, BMS/DCIM monitoring, environmental monitoring, fiber, access control, preventive maintenance and support.
Benefit: resilience for critical environments
08 / FIELD SERVICE
GPS Technical Monitoring
Technician and vehicle tracking, dispatch, work orders, geofencing, attendance verification, SLA monitoring and digital reports.
Benefit: faster response + accountable service delivery
Products & Systems Catalog
Engineering equipment selected around the actual project requirement.
Browse SMACROM solution categories for smart buildings, solar energy and security systems. Final model selection, sizing and pricing are confirmed against the project design and latest supplier quotation.
Smart Home
Smart Home & Building Control
Connected lighting, HVAC control, curtains, smart locks, sensors, gateways, scene control, app control and automation-ready building devices.
Request product consultation →Solar
Solar Energy Systems
Hybrid and on-grid equipment, PV modules, energy storage, protection, monitoring and balance-of-system components for residential and commercial projects.
Request solar equipment quote →Security
Security & ELV Systems
CCTV, access control, intercom, video doorbell, intrusion monitoring, structured cabling and integrated safety/monitoring solutions.
Discuss security requirements →Power Conversion
AURORA Hybrid Inverters
Hybrid inverter options used in SMACROM solar designs, selected according to load, phase configuration, PV input limits, battery compatibility and project requirements.
Check available configuration →Energy Storage
GENIXGREEN LiFePO4 Batteries
Energy-storage options for backup and hybrid applications with BMS monitoring and scalable battery configurations. Exact model and compatibility are verified before supply.
Visit official GENIXGREEN site →Connected Devices
Smart Life / IoT Integration
App-connected smart devices and automation components for selected home and facility use cases, integrated only after compatibility and network requirements are confirmed.
Discuss smart integration →AURORAHybrid inverter product lineAvailability by project
GENIXGREENLiFePO4 energy storageOfficial website
SMART LIFEConnected smart-system optionsCompatibility review
Catalog note: Product images, exact models, technical specifications and prices are project- and supplier-dependent. SMACROM confirms compatibility, availability and final quotation before procurement or installation.
GPS Technical Monitoring & Smart Field Service
Know where your technical team is. Know what is happening.
GPS-enabled field service connects technician location, work orders, asset history and customer reporting so response and maintenance activity become visible instead of fragmented.
Connected Field Operations
From request to verified completion.
Assign the right technician, track response, verify site arrival, capture work performed and close the job with a digital service record.
01Customer Request
02Work Order
03Assignment
04GPS Tracking
05Site Arrival
06Inspection
07Repair / PM
08Testing
09Digital Report
10Approval / Close
SMACROM Smart Field Service● Platform visualization
DispatchNearest qualified technician
GeofenceArrival verification
SLAResponse-time tracking
01Customer Request
02Work Order
03Technician Assignment
04GPS Tracking
05Site Arrival
06Inspection
07Maintenance
08Testing
09Digital Report
10Customer Approval
Technical Monitoring Platform
One platform. Multiple systems. Complete visibility.
This is a concept preview for future GPS/IoT maintenance integration. The figures below are demo interface values, not represented as live SMACROM operating data.
Total Assets1,250+
Active Work Orders38
Technicians On Site24
PM Completion96%
SLA Compliance98%
GPS Technician Map
Asset Health
AHU-04Normal
UPS-02Review
MDB-01Normal
Preventive Maintenance
Monthly completionSLA complianceActive Service Calls
HVAC / HighAssigned
Electrical / NormalEn Route
Access / PMScheduled
Critical Alarms
Cooling alarmOpen
Power alertAcknowledged
Industries Served
Engineering support shaped around operational risk.
Commercial, residential and mission-critical environments require different response times, documentation and technical controls. The approach adapts to the facility.
Commercial BuildingsHVAC, BMS, electrical, security, PM and energy monitoring.
Residential & Smart HomesAutomation, comfort control, energy, access and connected systems.
Industrial FacilitiesPLC, SCADA, MCC, drives, instrumentation, maintenance and monitoring.
Hotels & HospitalityGuest comfort, HVAC, lighting, access, safety and preventive maintenance.
Government & InstitutionalDocumented technical delivery, safety, maintainability and support.
Data CentersCritical power, cooling, environment, DCIM/BMS, fiber and emergency support.
ELV & Security
Integrated low-voltage and security systems.
CCTV
Access Control
Intrusion Alarm
Fire Alarm Interface
Intercom / Video Intercom
IPTV / MATV
Structured Cabling
Fiber Optic
AV Systems
PA / Voice Evacuation
Critical Facility Services
Data center & critical infrastructure support.
UPS Systems
Precision Cooling
BMS / DCIM Monitoring
Temperature & Humidity
Network Infrastructure
Fiber Optic
CCTV & Access Control
Testing & Commissioning
Preventive Maintenance
Emergency Technical Support
Technical Team
Multidisciplinary teams for coordinated service delivery.
HVAC, electrical, automation, ELV, IoT and field service capabilities can be coordinated under one technical workflow rather than managed as disconnected trades.
HVAC Engineers
Cooling systems, environmental control, commissioning and energy performance.
Electrical Engineers
Power distribution, protection, testing and critical electrical systems.
Automation & IoT Engineers
PLC, SCADA, BMS, controllers, gateways, sensors and connected monitoring.
ELV Engineers & Technicians
Security, network, fiber, access, AV and low-voltage infrastructure.
Maintenance Evolution
From reactive repairs to predictive maintenance.
The target is not only to repair failures faster, but to build the records, monitoring and condition visibility needed to prevent avoidable failures.
01 / REACTIVE
Repair after failure
Restore operation when equipment breaks down.
02 / PREVENTIVE
Scheduled maintenance
Reduce failure risk with planned inspection and service intervals.
03 / CONDITION-BASED
Maintain by condition
Use inspections, readings and alarms to guide maintenance priorities.
04 / PREDICTIVE
Anticipate problems
Combine data, trends and asset history to identify developing issues earlier.
Clients, Partners & Industry References
Experience across demanding commercial and institutional environments.
SMACROM reference materials include projects, client environments, product ecosystems and industry organizations across Saudi Arabia and the wider engineering sector.
KAPSARC
Client reference
Kingdom Centre
Client reference
ARASCO
Client reference
Saudi Arabian Railways
Client reference
Abdullah Al Othaim Markets
Client reference
Al Hammadi Hospital
Client reference
Seder Group
Client reference
Radisson Hotel Group
Client reference
Dalkia
Client reference
SNC-Lavalin / AtkinsRéalis legacy reference
Client reference
Reference names above are based on company materials supplied by SMACROM. They are presented as project/client/industry references and do not imply that every named organization is a current corporate partner, sponsor or endorser of SMACROM.
AMC & Facility Maintenance
Protect Your Assets With Preventive Maintenance.
Annual Maintenance Contracts help establish planned service, documented inspections, asset history and response procedures instead of relying on emergency repairs alone.
Scheduled preventive maintenance
Routine inspection
Asset health checks
Emergency support
Digital service reports
Maintenance history
SLA monitoring
Asset lifecycle management
Why Choose SMACROM
A single technical partner with engineering accountability.
Service delivery is designed around response, prevention, visibility, documentation and long-term maintainability — not just one-time repair work.
Faster Response
Structured service requests, dispatch and GPS-ready field coordination.
Preventive First
Planned maintenance to reduce avoidable equipment downtime.
Digital Records
Maintenance history, photos, approvals and technical reporting.
Integrated Expertise
HVAC, electrical, automation, ELV, IoT and monitoring under one coordination layer.
Service Request
Request Technical Service.
Send the issue, asset and priority. The form prepares an email inquiry to SMACROM and keeps the request aligned with the existing contact workflow.
Philippines Office & Showroom
B515A Lot 1 Section 15, Brookside Lane, Brgy. San Francisco, General Trias, Cavite 4107, Philippines
Saudi Arabia Partner Operations
MAMCO Company